Shabelle Bank Review
Shabelle Bank
Interest free banking
Islamic Bank
first Somali-owned bank in Ethiopia
The first Somali-owned Bank
Pros and Cons
Good customer services
Convenient for the wide Islamic community
Different investment services chooses
Suitable to singular religious followers
Limited number of branch and location set
Poor choices offer for the diaspora community
52+ branches
Shabelle Bank Information
Contact Information
- SWFIT SBEEETAA
- +251257756976/77
- [email protected] or [email protected]
- 762
- +25125780462
Diaspora Benefits
- Diaspora Deposit accounts
- Diaspora loan
- remotel activite managmaent system
Internet Banking
- Can Check Balance
- Can Transfer Money
- View Account Statement
- Can Control Progress
- Can Pay Bills Online
Mobile Banking
- Mobile Application
- Balance Inquery
- USSD Application
- Mobile Top Up
- Money Transfer
Apply for a loan here
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Shabelle Bank Exchange Rate
Customers can find the Latest exchange rate of Shabelle Bank here.
Quick Overview
| Bank Type | Full-Fledged Islamic Commercial Bank — 100% Sharia-compliant |
| Status | One of Ethiopia’s 4 full-fledged Islamic banks (alongside ZamZam, Hijra & Rammis) |
| MFI Origin | Somali Micro Finance Institution (SMFI) — founded in 2011 |
| Banking License | 2022 (NBE-licensed commercial bank) |
| Dual HQ Concept | Jigjiga (registered HQ) + Addis Ababa (operational HQ) |
| CEO / President | H.E. Mr. Khadar Ahmed |
| Board Chairperson | Mr. Hassen Mohamed Hussien |
| Ownership | The Somali Regional State Government holds largest shareholding |
| Total Assets (FY 2024/25) | Birr 6.03 billion (+60.5% year-on-year) |
| Total Assets (FY 2023/24) | Birr 3.76 billion |
| Customer Deposits (FY 2024/25) | Birr 2.27 billion |
| Outstanding Loans (FY 2024/25) | Birr 1.73 billion |
| Cash & Equivalents Growth | Increased by over Birr 630 million (FY 2024/25) |
| Paid-up Capital | Birr 594,930,000 (approx. Birr 595 million) |
| Customers | Over 1.2 million |
| Branches | 60+ branches across Ethiopia |
| IFB Status | 100% Interest-Free — all operations under Islamic banking principles |
| Sharia Board | Independent Sharia Supervisory Board — all products certified |
| Banking Hours | 365-day banking | Saturday banking | Extended hours | 24/7 cash deposit machines |
| Ladies’ Banking Units | Dedicated banking units exclusively for women |
| Aisha Program | ILO-partnered micro-enterprise program for host & refugee communities |
| Annual Report (FY 2024/25) | Presented at 4th AGM, Jigjiga, December 28, 2025 |
| Named After | Wabi Shabelle River — one of the longest rivers in the Horn of Africa |
| Registered HQ | Shabelle Business Centre, 5th Floor, Main Street, Near Sayid M. Hall, Jigjiga, Somali Region |
| Addis Ababa Office | Addis Ababa (operational dual HQ) |
| Website | shabellebank.com |
| Annual Reports | shabellebank.com/annual-reports/ |
About Shabelle Bank
Shabelle Bank S.C. holds a distinction that no other bank in Ethiopia can claim: one of only four full-fledged Islamic commercial banks— conducting 100% of its operations under the principles of Islamic banking and being completely disengaged from interest-based transactions. While other Ethiopian banks offer Interest-Free Banking (IFB) as a window or subsidiary service alongside conventional banking, Shabelle Bank was founded, licensed, structured, and operates exclusively as a Sharia-compliant institution. Every deposit it accepts, every financing it extends, every service it provides, and every transaction it processes adheres to Islamic finance principles.
The bank takes its name from the Wabi Shabelle River — one of the longest and most historically significant rivers in the Horn of Africa. Rising in the Bale Mountains of southeastern Ethiopia, the Wabi Shabelle flows eastward across the Somali Region, crossing into Somalia and eventually reaching the Indian Ocean. For the communities of the Somali Region, the Wabi Shabelle is more than a river — it is the very foundation of life, providing water for agriculture, livestock, and human settlement across one of Ethiopia’s most arid and challenging environments. By adopting this name, Shabelle Bank signals its own role: to be a source of life, nourishment, and opportunity for the communities of the Somali Region and beyond.
Shabelle Bank’s institutional journey began in 2011, when the Somali Micro Finance Institution (SMFI) was founded to provide accessible financial services to the communities of the Somali Regional State. SMFI grew into one of the strongest microfinance institutions in its region, establishing 42 branches and building deep community trust before its transformation into a full commercial bank. The commercial banking license was granted by the National Bank of Ethiopia in early 2022, and the bank commenced operations as Shabelle Bank S.C. — Ethiopia’s third Interest-Free Banking provider and one of Ethiopia’s four full-fledged Islamic banks, alongside ZamZam (first), Hijra, and Rammis
Shabelle Bank operates on a unique dual headquarters concept — its registered headquarters is at the Shabelle Business Centre in Jigjiga, the capital of the Somali Regional State, while it also maintains an operational presence in Addis Ababa. This structure reflects the bank’s dual mandate: to serve as the premier banking institution of the Somali Region while simultaneously building a national presence across Ethiopia.
The Somali Regional State Government holds the largest shareholding in Shabelle Bank, reflecting the government’s commitment to creating financial inclusiveness for the Somali people — a population that has historically been among the most underserved by Ethiopia’s formal financial sector. The bank now serves over 1.2 million customers through 60+ branches across Ethiopia, and as of FY 2024/25, has grown its total assets to Birr 6.03 billion — a 60.5% increase in a single fiscal year.
| MFI Founded | 2011 (Somali Micro Finance Institution — SMFI) |
| Banking License | 2022 (National Bank of Ethiopia) |
| CEO / President | H.E. Mr. Khadar Ahmed |
| Board Chairperson | Mr. Hassen Mohamed Hussien |
| Board Members | Dr. Mohamed Abdulghani Elmi, Ms. Fatuma Abdulahi Elmoge, Mr. Mohamed Muhumed Abdulahi, Mr. Abdilaahi Abdikadir Farah, Mr. Abdi Mohamed Mahdi, Mr. Abdulahi Farah Adan, Mr. Yassin Isse Osman, Mr. Abdi Ali Jami, Mr. Omar Abdulahi Hersi |
| VP Microfinance | Mr. Nur Mohamed Ismail |
| Exec. Banking Director | Mr. Geleta Bekele Gurmessa |
| Exec. CEO Office Director | Mr. Ahmed Omer Muhumed |
| Exec. HR & Admin | Mr. Mohamed Sheik Osman |
| Exec. Strategy & ICT | Mr. Sadiq Ahmed Mohamed |
| Ownership | Somali Regional State Government (largest shareholder) |
| Dual HQ | Jigjiga (registered) + Addis Ababa (operational) |
| Registered HQ | Shabelle Business Centre, 5th Floor, Main Street, Near Sayid M. Hall, Jigjiga, Somali Regional State |
| Website | shabellebank.com |
| Annual Reports | shabellebank.com/annual-reports/ |
| Mission | Enabling Growth and Enriching Lives |
The Wabi Shabelle — Cultural & Historical Significance
The Wabi Shabelle (Ogaden: Webi Shabeelle; Somali: Webi Shabeelle) is one of the two major rivers of Somalia and the Ethiopian Somali Region (the other being the Jubba River). Rising from the Bale Mountains in southeastern Ethiopia, the river runs approximately 2,490 km (1,550 miles) — making it one of the longest rivers in the Horn of Africa. The name “Shabeelle” means “leopard” in Somali, reflecting the river’s powerful, swift, and life-giving nature.
For the communities of the Somali Region, the Wabi Shabelle is sacred. Its seasonal floods have sustained agricultural communities, nomadic pastoralists, and urban settlements for millennia. The river’s name evokes resilience, power, and the vital sustenance of life in an otherwise arid landscape — all values that Shabelle Bank aspires to embody in its mission to serve the region’s communities.
The Aisha Program — ILO Partnership for Refugees & Host Communities
Shabelle Bank’s most socially impactful initiative is the “Aisha” program — a microfinance and financial inclusion initiative developed in partnership with the International Labour Organization (ILO), specifically targeting both host communities and refugees in eastern Ethiopia.
Named after the respected figure in Islamic tradition, the Aisha program provides Sharia-compliant microloans to small business owners, primarily women, in communities near the Kebribeyah refugee settlement in Somali Region. Unlike traditional interest-based loans, Aisha financing is structured as a Murabahah arrangement — Shabelle Bank provides stock, supplies, or equipment at a marked-up price, with convenient installment repayments.
Key Aisha program milestones:
- June–July 2024: Aisha first introduced to host communities in Kebribeyah, empowering 36 small business owners
- May 2025: Aisha expanded to refugee communities, facilitated by the Refugee and Returnee Service (RRS), Ethiopia’s refugee coordinating agency
- Typical loan: ETB 50,000 (approx. USD 400) to small business owners
- Group structure: Solidarity groups of 3–5 members act as mutual collateral
- Beyond capital: Financial education and business development services provided to all Aisha participants
- Impact: Empowering mothers and female entrepreneurs to start and grow businesses, build sustainable livelihoods, and achieve financial independence
The Aisha program represents a landmark in Ethiopian banking history: it is the first formal, structured banking program to extend Sharia-compliant microfinance services to both host communities and refugees in the same geographic area — breaking down the financial exclusion barrier that has historically separated these two populations.
Retail Banking
Shabelle Bank’s Retail Banking division provides personal banking services for individual customers. All products are 100% Sharia-compliant and designed to meet the day-to-day financial needs of individuals and households.
Retail Deposit Products
- Al-Wadiah Current Account: A non-interest-bearing current account based on the Islamic Wadiah (safekeeping) principle. The bank holds deposited funds as a trustee and guarantees their full return on demand. Customers can withdraw funds at any time. The bank takes permission from customers to utilize their funds but does not pay any profit or subject depositors to any losses. Account holders receive access to an internationally recognized debit card.
- Mudarabah Savings Account: A profit-sharing savings account where the depositor provides capital and Shabelle Bank manages the funds. Profits generated from Sharia-compliant investments are distributed between the bank and the depositor according to a pre-agreed ratio. This is the primary savings product for retail customers.
- Mudarabah Fixed Time Deposit: A fixed-term profit-sharing investment account where depositors commit funds for a specified period in return for a higher profit-sharing ratio. Both the principal and the agreed profit share are returned at maturity.
Retail Financing Products
- Personal Asset Financing (Ijarah): Shabelle Bank’s personal asset financing product enables individuals to access home and vehicle assets without purchasing them upfront. The bank acquires the asset and leases it to the customer. The customer gradually acquires equity shares in the asset, and Shabelle Bank progressively reduces its holding until full title is transferred to the customer. This Diminishing Musharakah / Ijarah structure is one of the most widely used Islamic home and asset financing models globally.
- Consumer Murabahah Financing: Financing for personal purchases such as household goods, electronics, furniture, and other consumer items. Shabelle Bank purchases the item and resells it to the customer at a disclosed cost-plus mark-up, repayable in convenient installments.
- Aisha Solidarity Group Loans: Sharia-compliant microloans (typically ETB 50,000) for small business owners in group structures of 3–5 members. Available to both host community and refugee populations in Somali Region. Structured as Murabahah financing with business development support.
SME Banking
Shabelle Bank’s SME Banking division provides specialized financial services for small and medium enterprises, offering Sharia-compliant financing, working capital solutions, and business support for Ethiopia’s growing MSME sector.
SME Financing Products
- Asset Finance — Diminishing Musharakah (Ijarah): SME asset financing enabling businesses to acquire equipment, machinery, and vehicles without upfront purchase. The bank acquires the asset and leases it to the business. The business is also offered the opportunity to buy equity shares of the asset, with Shabelle Bank gradually reducing its holding until the title is completely transferred to the business.
- Term Financing — Musharakah: Shabelle Bank provides Sharia-compliant term loans under the Islamic Musharakah principle. This is an agreement under which Shabelle Bank provides capital for a business to engage in profit-generating, Sharia-compliant activities. Profits and losses are distributed between the bank and the company at predetermined ratios. Shabelle Bank acts as the sleeping partner while the customer is the main working partner; a bank representative monitors business activities to ensure Sharia compliance and performance.
- Working Capital Finance — Tijara: Working capital financing for businesses is offered under the Islamic Tijara principles. Tijara financing provides the short-term cash flow support that SMEs need to fund inventory, trade receivables, supplier payments, and operational expenses without engaging in interest-based arrangements.
- SME Murabahah: Commodity and goods financing for SMEs structured as cost-plus-profit Murabahah sale arrangements.
Corporate Banking
Shabelle Bank’s Corporate Banking division serves large enterprises, government institutions, NGOs, and other institutional clients with tailored Sharia-compliant banking solutions.
Corporate Deposit Products
- Corporate Wadiah Current Account: A demand deposit account for corporate clients based on the Wadiah safekeeping principle, providing unlimited transaction access for institutional clients with high-frequency payment requirements.
- Corporate Mudarabah Investment Account: A profit-sharing investment deposit for corporate clients seeking returns on surplus funds, structured as a Mudarabah arrangement with competitive profit-sharing ratios.
Corporate Financing
- Project Finance — Musharakah: Long-term structured financing for large-scale corporate projects through Musharakah joint venture arrangements. Both Shabelle Bank and the corporate client contribute capital, sharing profits and losses according to an agreed ratio.
- Working Capital — Tijara: Large-scale working capital facilities for corporate clients under the Tijara Islamic financing framework.
- Corporate Murabahah: Large-scale cost-plus-profit sale financing for corporate commodity purchases, import settlements, and asset acquisitions.
Treasury Services
Shabelle Bank’s Treasury division manages the bank’s liquidity, foreign currency position, and investment portfolio in full compliance with Sharia principles. Treasury services available to institutional customers include:
- Sharia-Compliant Investment Products: Shakeel and other Islamic treasury instruments for institutional investors seeking Sharia-compliant short-term investment options.
- Foreign Currency Management: Competitive foreign exchange buying and selling rates for individuals and businesses, with daily rate updates.
- Correspondent Banking: Shabelle Bank has established correspondent banking relationships with reputable international banks, enabling cross-border payment processing and international trade finance on behalf of its customers.
- Fund Management: Asset and fund management services for institutional clients, structured in compliance with Islamic finance principles.
- Shareholding Partnerships: Musharakah-based investment and partnership products for institutional and high-net-worth clients.
Trade Finance
Shabelle Bank provides a comprehensive range of Islamic trade finance services for Ethiopian importers and exporters, structured in compliance with Sharia principles and NBE trade finance directives.
Import Trade Finance
- Murabahah Import Letter of Credit: Shabelle Bank opens Islamic Letters of Credit on behalf of importers, structured as Murabahah sale arrangements to ensure full Sharia compliance. Payment is made to the international supplier upon presentation of compliant shipping documents.
- Cash Against Documents — IFB: Documentary collection for importers, structured to avoid interest-based elements.
- Advance Payment (SWIFT — IFB): International wire transfers for import advance payments, processed through Shabelle Bank’s SWIFT-connected correspondent banking network.
Export Trade Finance
- Export Letter of Credit: LC advising, confirmation, and negotiation for Ethiopian exporters receiving international payments.
- Export Murabahah Financing: Pre-shipment and post-shipment export financing structured as Murabahah arrangements, providing exporters with working capital against confirmed export orders.
Islamic Guarantees — Kafalah
- Bid Bond (Kafalah): A written guarantee confirming that a bidder will fulfill their contractual obligations if awarded a contract.
- Performance Bond (Kafalah): A guarantee ensuring completion of a project or contract to the agreed standard.
- Advance Payment Guarantee (Kafalah): A guarantee protecting buyers who have made advance payments.
- International Kafalah: Guarantees issued in favor of international beneficiaries, subject to NBE FX permit requirements.
Digital Banking
Shabelle Bank provides a comprehensive suite of digital banking services, making it one of the most accessible banks in Ethiopia in terms of operating hours and digital channel availability. The bank offers 365-day banking, Saturday banking, extended banking hours, and 24/7 cash deposit machines — a combination of service hours and digital access that sets it apart from most Ethiopian banks.
Mobile Banking
Shabelle Bank’s mobile banking application provides customers with secure, 24/7 account access from their smartphones. Features include:
- Account balance inquiries and full transaction history
- Real-time fund transfers between Shabelle Bank accounts and to other Ethiopian banks
- Bill payments and utility payments
- Real-time SMS alerts for all account transactions
- Financing application and repayment tracking
- Branch and ATM locator
Internet Banking
Shabelle Bank’s internet banking platform provides full browser-based account management for individual, SME, and corporate clients, accessible from any internet-connected device at any time.
Online Account Opening
Shabelle Bank offers online account opening — enabling new customers to open a Wadiah or Mudarabah savings account remotely without visiting a branch. This digital onboarding capability is particularly important for Shabelle Bank’s geographically dispersed customer base across the Somali Region.
Debit Card with SMS Alerts
Shabelle Bank issues internationally recognized debit cards to Wadiah Current Account holders. The cards are integrated with Ethiopia’s EthSwitch national payment network, providing access to ATMs and POS terminals nationwide. All card transactions trigger instant SMS alerts to the cardholder’s registered mobile number, providing real-time account monitoring.
24/7 Cash Deposit Machines
Shabelle Bank has deployed 24/7 cash deposit machines — automated kiosks that accept cash deposits at any time, including evenings, weekends, and holidays. This service is critical for the bank’s business customers (merchants, traders, small businesses) who generate cash revenue outside standard banking hours.
365-Day Banking & Extended Hours
Shabelle Bank operates on 365 days a year, including Saturdays and extended banking hours beyond the standard Monday–Friday schedule. This commitment to maximum accessibility is one of the bank’s most distinctive features and directly reflects its mission to serve communities that may have non-standard working patterns.
Ladies’ Banking Units
Shabelle Bank operates dedicated banking units exclusively for women at selected branches. These units provide a comfortable, private, and female-staffed banking environment, addressing the cultural and privacy preferences of many women in the Somali Region and beyond. This service reflects both the bank’s Sharia-compliant identity and its genuine commitment to women’s financial inclusion.
Shabelle Bank — Credit Score, Worthiness & Credit History
Credit Score
Shabelle Bank does not carry a formal published credit rating. Key indicators of its credit standing include:
- Rapid Asset Growth: Total assets grew 60.5% year-on-year in FY 2024/25 (from Birr 3.76 billion to Birr 6.03 billion), reflecting strong deposit mobilization, improved liquidity, and higher capital levels. This growth rate substantially exceeds the Ethiopian banking sector average.
- Government Institutional Backing: The Somali Regional State Government, holding the largest shareholding, provides strong institutional support and reduces the risk of disruptive ownership changes or capital withdrawal.
- Sharia Compliance Credibility: As one of Ethiopia’s four full-fledged Islamic bank, Shabelle Bank’s complete commitment to Sharia principles is independently verified by its Sharia Supervisory Board — a governance structure that adds a layer of institutional oversight beyond standard NBE requirements.
- ILO Partnership: The ILO’s selection of Shabelle Bank as its exclusive Ethiopian banking partner for the Aisha refugee and host community program reflects a high level of international institutional confidence in the bank’s governance, service delivery, and compliance standards.
- Liquidity Improvement: Cash and cash equivalents increased by over Birr 630 million in FY 2024/25, reflecting a significantly strengthened liquidity position. This is a direct positive credit indicator, reducing short-term payment risk.
- Capital Challenge: Paid-up capital of approximately Birr 595 million is well below the NBE’s Birr 5 billion minimum requirement — the most significant credit risk factor. The bank is actively working to raise capital through share subscriptions and retained earnings.
- Low Loan-to-Deposit Ratio: Outstanding loans of Birr 1.73 billion against customer deposits of Birr 2.27 billion imply a loan-to-deposit ratio of approximately 76% — and a loan-to-assets ratio of approximately 28.7% — suggesting conservative lending relative to asset size. This limits credit risk exposure but also limits income generation potential.
Credit Worthiness — Key Financial Indicators
| Metric | FY 2023/24 | FY 2024/25 (4th AGM, December 28, 2025) |
| Total Assets | Birr 3.76 billion | Birr 6.03 billion (+60.5%) |
| Customer Deposits | N/A | Birr 2.27 billion |
| Outstanding Loans | N/A | Birr 1.73 billion |
| Cash & Equivalents | N/A | Increased by Birr 630+ million |
| Paid-up Capital | ~Birr 595 million | ~Birr 595 million (growing) |
| Customers | 1.2 million+ | 1.2 million+ |
| Branches | 60+ | 60+ (expanding) |
| Loan-to-Asset Ratio | N/A | ~28.7% (conservative) |
| Loan-to-Deposit Ratio | N/A | ~76.2% |
Credit History
- Operating since 2011 as SMFI and since 2022 as a commercial bank — over 13 years of institutional history without reported regulatory sanctions or major compliance failures.
- Successfully transformed from a microfinance institution into a full commercial bank in 2022, maintaining operational continuity and customer trust through the transition.
- 60.5% total asset growth in FY 2024/25 demonstrates strong momentum in deposit mobilization and capital deployment, reflecting growing market confidence in the bank.
- The ILO’s selection of Shabelle Bank as its exclusive Ethiopian Islamic banking partner for the Aisha program (launched June 2024, expanded to refugees May 2025) represents a significant external validation of the bank’s governance and service quality.The
- Somali Regional State Government’s backing provides institutional stability and a credible capital support mechanism for the bank’s ongoing growth.
- 100% Sharia compliance, independently verified by the bank’s Sharia Supervisory Board, provides a governance structure that exceeds the standard requirements of Ethiopian commercial banking regulation.
Financial Report — FY 2024/25 (Most Recent)
The following results were presented and approved at Shabelle Bank’s 4th Annual General Meeting held in Jigjiga on December 28, 2025. Shareholders approved the bank’s annual report and audited financial statements for the FY 2024/25 financial year.
FY 2024/25 Full-Year Highlights
| Total Assets (June 30, 2025) | Birr 6.03 billion (+60.5% from Birr 3.76 billion) |
| Growth Drivers | Improved liquidity, higher capital levels, stronger engagement with institutional and government partners |
| Customer Deposits | Birr 2.27 billion (reflecting growing public confidence) |
| Outstanding Loans | Birr 1.73 billion (financing across productive sectors) |
| Cash & Cash Equivalents Growth | Increased by over Birr 630 million — strengthened liquidity position |
| FY 2024/25 Net Profit | Not publicly disclosed at AGM |
| Strategic Priorities | Prudent risk management, capital strengthening, regional outreach, NBE directive alignment |
| AGM Location | Jigjiga, Somali Regional State |
| AGM Date | December 28, 2025 |
FY 2023/24 Prior Year
| Total Assets (June 30, 2024) | Birr 3.76 billion |
| Annual Report | Available at shabellebank.com/annual-reports/ |
| AGM | 3rd Annual General Meeting, December 2024 |
FY 2022/23 — Inaugural Commercial Banking Year
| Annual Report | Available at shabellebank.com/annual-reports/ |
| Key Context | First full year as a commercial bank; building on SMFI’s 42-branch network |
| Customers | Growing toward the 1.2 million milestone |
| Capital at this stage | Paid-up: approx. Birr 595 million |
Growth Trajectory
| Metric | FY 2022/23 → FY 2023/24 → FY 2024/25 |
| Total Assets | Building → Birr 3.76B → Birr 6.03B (+60.5%) |
| Deposits | Building → N/A → Birr 2.27B |
| Loans | Building → N/A → Birr 1.73B |
| Branches | 42 (at conversion) → ~55 → 60+ |
| Customers | Growing → 1.2M+ → 1.2M+ |
| Cash Position | N/A → N/A → +Birr 630M increase |
Corporate Social Responsibility (CSR)
Shabelle Bank’s CSR is embedded in its founding identity as a community bank for Ethiopia’s Somali Region and its Muslim communities:
- Aisha Refugee & Host Community Program: The ILO-partnered Aisha microfinance initiative is Shabelle Bank’s most powerful CSR act — extending Sharia-compliant microloans and business development support to some of Ethiopia’s most vulnerable populations, including refugees at Kebribeyah.
- Financial Inclusion for Somali Communities: For decades, Ethiopia’s Somali Region has been among the most financially excluded regions in the country. Shabelle Bank’s existence — as a regionally rooted Islamic bank — directly addresses this exclusion.
- Women’s Financial Empowerment: Dedicated ladies’ banking units, the Aisha program’s focus on female entrepreneurs, and IFB savings products designed for women reflect a deep commitment to women’s economic participation in a culturally sensitive framework.
- 365-Day Banking: Operating every day of the year, including Saturdays and extended hours, ensures that Shabelle Bank is accessible to customers whose religious and cultural practices mean that weekday banking is difficult.
- Islamic Finance Education: As one of only four full-fledged Islamic bank, Shabelle Bank educates customers, regulators, and the public about the principles and benefits of Sharia-compliant finance — building awareness of ethical banking alternatives.
- Refugee Financial Inclusion: The May 2025 expansion of the Aisha program to refugees — in coordination with the RRS — is a historic milestone that makes Shabelle Bank the first Ethiopian bank to extend structured microfinance services to the refugee population formally.
- Regional Economic Development: By serving as the primary formal banking institution for the Somali Region’s economy, Shabelle Bank channels capital into agriculture, trade, construction, and services — directly contributing to regional economic growth.
Contact Information
| Registered HQ | Shabelle Business Centre, 5th Floor, Main Street, Near Sayid M. Hall, Jigjiga, Somali Regional State, Ethiopia |
| Addis Ababa Office | Operational presence in Addis Ababa (dual HQ concept) |
| Website | shabellebank.com |
| Annual Reports | shabellebank.com/annual-reports/ |
| Company Profile | shabellebank.com/company-profile/ |
| Mobile Banking | iOS & Android — search “Shabelle Bank” |
| Internet Banking | Available at shabellebank.com |
| Online Account Opening | Available at shabellebank.com |
| Debit Card | Internationally recognized; includes SMS alerts for all transactions |
| 24/7 Cash Deposit | Available at key branches |
| Banking Hours | 365 days | Saturday banking | Extended hours | Digital: 24/7 |
| Ladies’ Banking | Dedicated women-only banking units at selected branches |
| Aisha Program | ILO-partnered microfinance for host & refugee communities |
| Social Media | Search “Shabelle Bank” on LinkedIn, Facebook, and other platforms |
7.3
Shabelle Bank
Mobile Banking
10
Internet Banking
8
Customer Service
5.8
Diaspora Benefit
5
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