Global Bank Ethiopia Review
Global Bank Ethiopia
Target Saving Deposit
Diaspora & Mortgage Mortgage Loan
Online Services
Financial Advisory
Free Advisory Service
Pros and Cons
Fully implementation of Online Services
Relaxed schedule for loans and advances
Less & limited options when it comes to loans and advances
50 number of brunches
Global Bank Ethiopia Information
Contact Information
- SWIFT DEGAETAA
- +251-115-581-245
- [email protected]
- 100743
Diaspora Benefits
- Optional Diaspora Deposit Accounts
- Automobile Loan
- Mortgage Loan
- Working Capital Loan
- Consumer Loan
Internet Banking
- Can Check Balance
- Can Transfer Money
- View Account Statement
- Can Control Progress
- Can Pay Bills Online
Mobile Banking
- Mobile Application
- Balance Inquery
- USSD Application
- Mobile Top Up
- Money Transfer
Loan Interest
- Personal Automobile Loan 17
- Diaspora Mortgage Loan 14
- Corporate Loan 17
- Investment Loan 17
- Working Capital Loan 17
Saving Interest
- Personal Saving 7%
- Youth Saving 7.5%
- Teen Saving 7.5%
- Education Saving 7.5%
Apply for a loan here
Banks Ethiopia gives you the access and information you need to get car loan and house loan services in Ethiopia from the bank of your choice. If you are a non resident and/or a foreigner with origin of Ethiopia looking for these loan services, make sure to visit our diaspora mortgage loan and diaspora vehicle loan pages to acquire a more detailed information.

About Global Bank Ethiopia
Global Bank Ethiopia S.C. (GBE) is one of Ethiopia’s dynamically growing private commercial banks. Operating under the tagline “For Our Shared Success,” GBE distinguishes itself through a strong focus on technological sophistication, international banking expertise, and a genuine commitment to being a trusted partner for its customers’ financial journeys. The bank believes in “bringing innovative ways that create accessibility of service and quality customer service that helps aid customers towards true success.”
GBE was established on August 28, 2012, under the name Debub Global Bank S.C., with a subscribed capital of Birr 266.9 million and a paid-up capital of just Birr 138.9 million from over 9,000 initial shareholders. In 2023, the bank rebranded to its current name, Global Bank Ethiopia, signaling a broader national and international ambition. A remarkable milestone was reached in FY 2024/25 when the bank more than doubled its paid-up capital to Birr 5 billion — meeting the National Bank of Ethiopia’s new minimum capital requirement ahead of the deadline and confirming that GBE will continue operating independently, with no plans for a merger.
Under the leadership of CEO Tesfaye Boru (Dr.), GBE has grown from modest origins into a bank with 237 branches, Birr 34.4 billion in total assets, and approximately 1.8 million customers. The bank’s bold vision is “To be the first rated East African Bank through operational excellence by 2035,” and it is steadily building the institutional capacity, digital infrastructure, and capital base to pursue that ambition.
| Established | August 28, 2012 |
| Former Name | Debub Global Bank S.C. (rebranded 2023) |
| CEO | Tesfaye Boru (Dr.) |
| Total Assets (FY 2024/25) | Birr 34.4 billion |
| Paid-up Capital | Birr 5 billion (FY 2024/25) |
| Customers | Approximately 1.8 million |
| Branches | 237 (as of FY 2024/25) |
| Vision | To be the first rated East African Bank through operational excellence by 2035 |
| Mission | To enhance stakeholders’ value through excellent banking services using modern technology, competent leadership, and capable, disciplined, satisfied employees |
| Tagline | For Our Shared Success |
| Headquarters | Kirkos Sub-city, Addis Ababa, Ethiopia |
| SWIFT Code | DEGAETAA |
| Website | www.globalbankethiopia.com |
| Online Banking | Internet Banking & Mobile App (24/7) |
| USSD Code | *9335# |
| SMS Code | *8027# |
Deposit Products
Global Bank Ethiopia provides a comprehensive range of deposit products for individuals and businesses, designed to serve all age groups and business types.
Savings Deposit
GBE’s savings accounts are interest-bearing accounts designed to help customers build their savings and earn competitive returns. The following types are offered:
- Regular Savings Account: A standard interest-bearing savings account available to individuals, organizations, and associations. Interest is calculated periodically and credited to the account. Accessible through all GBE branches, ATMs, and digital channels.
- Children’s / Youth Savings Account: Specifically tailored for children between the ages of 14 and 18 to begin their savings habits with an attractive interest rate. Requires a filled application by a parent or guardian.
- Premium Savings Account: A higher-tier savings product with enhanced interest rates for customers maintaining larger balances, available at key branches including the Mexico premium branch.
- IFB Savings Accounts: Sharia-compliant savings products including Wadi‘ah Saving Account (LCY) and Hajj/Umrah Saving Account, available to customers preferring interest-free banking (see IFB section below).
Demand Deposit Account (Current Account)
GBE’s demand deposit accounts are non-interest-bearing current accounts operated by cheque, designed for individuals and businesses requiring frequent and unlimited transaction access. They are suitable for both conventional and IFB customers:
- Ordinary Demand Deposit: A standard current account for individuals and businesses.
- Wadi‘ah Current Account (LCY): An IFB-compliant current account based on the safekeeping principle, available to customers preferring Sharia-compliant banking arrangements.
Special Deposit Scheme
GBE offers special deposit arrangements for institutional and corporate clients who require customized terms, structured interest payment schedules, or dedicated account management beyond standard product offerings.
Fixed Time Deposit
GBE’s Fixed Time Deposit product allows customers to lock in funds for a specified period and earn a higher interest rate than standard savings accounts. At maturity, the principal and accrued interest are both returned. Customers may request early withdrawal with advance notice, subject to applicable terms. A Certificate of Time Deposit (CTD) is issued as evidence of the arrangement.
Loan & Advance Services
Global Bank Ethiopia grants loans and advances to various sectors of the economy, playing an important role as a financial intermediary — acting as a bridge between customer deposits and entrepreneurs and businesses with productive investment needs. GBE extends credit based on the feasibility of proposed projects and the borrower’s capacity to repay.
Loan Sectors & Categories
GBE extends credit to the following business lines and economic sectors:
- Import & Export Trade Finance
- Agriculture — financing for farmers, cooperatives, and agri-businesses
- Construction — residential and commercial property development
- Manufacturing — industrial and production facilities
- Domestic Trade & Service — working capital and business expansion
- Transport — vehicle and logistics fleet financing
- Advance Against Import Bills — for trade document holders
- Personal Loans — consumer, salary advance, and household needs
- Overdraft Facilities — revolving credit lines on current accounts
- Merchandise Finance — for commodity traders and distributors
- International Banking Credit — Letters of Credit and related facilities
Loan Types
- Term Loans: Fixed-period loans for capital investment, asset acquisition, and project financing. Repayment is structured in regular installments over the agreed period.
- Revolving Credit / Overdraft: A flexible credit line on a current account that allows businesses to overdraw up to an approved limit, providing working capital flexibility.
- Mortgage / Housing Loans: Long-term loans for the purchase, construction, or renovation of residential property. Available for both conventional and diaspora customers.
- Vehicle Loans: Financing for the purchase of new or second-hand motor vehicles for personal or business use.
- Letters of Credit (LC): Trade finance instruments supporting importers in making international payments against compliant shipping documents.
- Bank Guarantees: Written assurances by GBE to meet a customer’s obligations to a third party in the event of default.
Loan Documentation Requirements
For most loan applications, GBE requires:
- A copy of the TIN (Taxpayer Identification Number) certificate
- A valid trade license or business registration document
- A project feasibility study demonstrating the salability and reasonability of the business
- An ownership certificate from the country of purchase (for vehicle imports)
- A waiver letter from Ethiopian Shipping Lines for C&F delivery term shipments
- An insurance certificate (for imported goods)
- A foreign exchange application permit
- A photocopy of a valid trade license for foreign trade, investment, or industry
- Other documents as required by the relevant government bodies for specific goods or sectors
Interest-Free Banking (IFB) — Global Noor
Global Bank Ethiopia operates a dedicated Interest-Free Banking (IFB) window under the brand “Global Noor,” providing a comprehensive range of Sharia-compliant banking products and services in accordance with NBE Directive No. SBB/67/2018. All IFB activities are supervised by GBE’s Sharia Advisory Committee, which independently reviews and certifies compliance with Islamic finance principles.
A significant milestone was achieved in FY 2023/24 when GBE inaugurated the first IFB-exclusive premium branch in Ethiopia — the Noor Branch — providing a dedicated, premium banking environment exclusively for IFB customers. The bank also opened the Nejashi-Furi IFB branch, further expanding its Sharia-compliant service network.
IFB Deposit Products
- Wadi‘ah Current Account (LCY): A non-interest-bearing current account based on the Islamic safekeeping (Wadi‘ah) principle. The bank holds funds as a trustee and guarantees full return on demand.
- Wadi‘ah Saving Account (LCY): A safekeeping savings account where the bank may voluntarily offer a gift (Hibah) to the depositor at its discretion, but is not contractually obligated to pay any return.
- Hajj / Umrah Saving Account: A dedicated goal-oriented savings account for customers saving toward the Hajj or Umrah pilgrimage. It provides a structured, Sharia-compliant savings vehicle to help customers accumulate the necessary funds for their spiritual journey.
- Global Hakika Debit Card: A special debit card issued exclusively to GBE IFB customers. The Hakika card is labeled with both Arabic and English text and functions identically to the standard Global Leyu card, providing ATM access, POS payments, and digital transactions within the IFB framework.
IFB Financing Products
- Murabahah Financing: A cost-plus-profit sale arrangement for purchasing goods, assets, or commodities. GBE buys the item on behalf of the customer and resells it at an agreed mark-up, repayable in installments.
- Mudarabah Financing: A profit-sharing investment arrangement where GBE provides the capital and the customer manages the business. Profits are shared according to a pre-agreed ratio.
- Musharakah Financing: A joint venture partnership where both GBE and the customer contribute capital. Profits and losses are shared proportionally.
- Ijarah Financing: Lease-based financing in which GBE acquires an asset and leases it to the customer at an agreed rental, with optional ownership transfer at the end of the lease.
- IFB Import LC Financing: A Murabahah-structured Letter of Credit for importers wishing to conduct international trade without engaging in interest-based arrangements.
IFB Diaspora Products
GBE offers a full suite of IFB-compliant diaspora financing products (see Diaspora Banking section for details), including:
- IFB Diaspora Housing/Mortgage Financing — equity contribution from 10%, up to 20-year term
- IFB Diaspora Automobile Financing — new cars up to 8 years, used cars up to 5 years
- IFB Diaspora Consumer Financing — for household supplements and personal needs
- Diaspora Wadi‘ah/Qard Current Account — for holding equity contributions
Digital Banking
Global Bank Ethiopia has invested significantly in building a multi-channel digital banking ecosystem, recognizing that “gone are the days of waiting in bank queues.” GBE’s digital banking platform delivers 24/7 access to all banking services through four distinct channels, making it one of the most comprehensively connected private banks in Ethiopia’s mid-tier.
Internet Banking (IB)
GBE’s Internet Banking platform is a secure online application accessible from any internet browser on a computer or mobile phone. Once registered, customers can manage their accounts 24 hours a day, 7 days a week. Key features include:
- Account balance inquiries and full transaction history
- Fund transfers: between own GBE accounts, to other GBE accounts, to other Ethiopian banks (instantly or within one business day)
- Transfers to own Telebirr and other Telebirr accounts
- Bill payments — utilities, airtime, school fees, and more
- Social Media P2P Transfers: Send money to any person using only their email address or mobile phone number from your contact list. The recipient receives a notification with a link to collect the funds — no need to know their bank account details
- Card management: block or unblock debit cards instantly
- Fixed deposit creation and management
- Account statement downloads
Mobile Banking App (MB)
GBE’s Mobile Banking application is available on both iOS and Android. It provides all the features of Internet Banking through a dedicated smartphone application with an optimized mobile interface. Customers can manage accounts, transfer funds, pay bills, and use social media transfers directly from their smartphones.
USSD Banking (*9335#)
For customers without smartphones or reliable internet access, GBE provides full banking functionality through a USSD service accessible by dialing *9335# on any mobile phone. The menu-based application allows customers to:
- Check account balances
- Transfer funds between accounts
- Pay bills and top up airtime
- Block or unblock debit cards
- Access mini-statements
SMS Banking (*8027#)
GBE’s SMS banking service sends real-time notifications to customers using the short code *8027#:
- Short Message Alerts: Customers receive an SMS whenever their account is debited or credited, enabling continuous real-time account monitoring.
- Account Monitoring: Customers can request balance information and transaction updates via SMS without internet access.
Smart / Digital Branches
Global Bank Ethiopia has introduced Smart Branches — technologically enhanced branch formats that combine the benefits of digital self-service with personalized human assistance. Key features include:
- Video Banking: Real-time video interactions with bank representatives for remote assistance, product information, and personalized guidance — providing a face-to-face banking experience without physically visiting a branch.
- Biometric Authentication: Smart branches use fingerprint and other biometric data for customer identity verification, providing enhanced security and a faster, more convenient branch experience.
- Self-Service Kiosks: Automated terminals for standard transactions including deposits, withdrawals, balance inquiries, and account updates, reducing wait times.
- Digital Onboarding: Customers can open accounts and apply for products digitally within the smart branch environment, with minimal paperwork.
Card Banking
GBE offers three distinct debit card products to serve different customer profiles:
- Global Leyu Card (Instant Issue): An instantly issued debit card that customers receive within 5 to 10 minutes of opening an account at any GBE branch. The card is activated and usable at all ATMs and POS terminals within 12 hours of issuance. Ideal for customers who need immediate card access.
- Global Card (Personalized): A personalized debit card bearing the customer’s full name, issued within 4 to 7 days. Provides access to all ATMs and POS devices within Ethiopia and internationally. Suitable for customers who prefer a named, professional card.
- Global Hakika Card (IFB): A special debit card issued exclusively to IFB customers. Visually designed with Arabic and English text to reflect the Islamic banking identity, while providing full ATM, POS, and digital transaction functionality.
All GBE cards are integrated with EthSwitch (EthioPay), providing seamless interoperability with all other Ethiopian banks’ ATMs and POS terminals through the national payment switch.
International Banking
Global Bank Ethiopia has built a strong international banking capability, with expertise in trade finance, foreign exchange, and remittance services. The bank’s international operations are guided by National Bank of Ethiopia directives, the International Chamber of Commerce (ICC) rules and regulations, and GBE’s own internal policies.
Correspondent Banking
GBE maintains correspondent banking relationships with a network of international banks, enabling it to facilitate cross-border payments, Letters of Credit, and other international financial instruments on behalf of its customers. The bank’s correspondent network supports both conventional and IFB trade finance transactions.
Trade Services
- Import Letters of Credit (LC): GBE opens import LCs on behalf of Ethiopian importers, providing payment security for international suppliers. Both conventional and Murabahah-structured IFB LC facilities are available.
- Export Letters of Credit: GBE handles LC advising, confirmation, and negotiation for Ethiopian exporters, ensuring payment from international buyers.
- Advance Against Import Bills: Credit facilities for importers holding compliant shipping documents.
- Trade Advisory: GBE provides advisory services to customers on international trade procedures, documentation requirements, and trade finance structuring.
Foreign Exchange Services
GBE provides competitive foreign exchange buying and selling services for individuals and businesses. In FY 2023/24, GBE mobilized USD 98.7 million in foreign currency earnings — a 54% increase year-on-year — reflecting the bank’s growing capacity in international banking.
Remittance Services
GBE facilitates both inward and outward international remittances through SWIFT, in partnership with several globally recognized money transfer operators:
- Western Union
- MoneyGram
- Dahabshiil
- Ria
- Trans-Fast
- Xpress Money
- WorldRemit
- Shift
- And additional partner agents
Diaspora Banking
Global Bank Ethiopia provides a dedicated range of banking products and services for Ethiopian nationals living and working abroad, as well as Ethiopians by origin with foreign nationality. Diaspora products are available in both conventional and IFB-compliant formats.
Conventional Diaspora Products
- Diaspora Mortgage / Housing Loan: Long-term conventional financing for diaspora Ethiopians purchasing, constructing, or renovating residential property in Ethiopia. Repayment period: up to 20 years.
- Diaspora Automobile Loan: Conventional vehicle purchase financing for diaspora customers.
- Diaspora Consumer Loan: Personal financing for diaspora Ethiopians covering household and consumer needs.
- Diaspora FCY Savings / Current Accounts: Foreign currency accounts allowing diaspora customers to hold and manage funds in major international currencies.
IFB Diaspora Products
All diaspora financing products are also available in Sharia-compliant formats under the Global Noor IFB brand:
- IFB Diaspora Mortgage Financing: Murabahah or Ijarah-based housing finance with a minimum equity contribution of 10% and repayment up to 20 years.
- IFB Diaspora Automobile Financing: Murabahah-based vehicle financing with equity contribution starting from 10%. New cars: up to 8-year repayment; used cars: up to 5-year repayment.
- IFB Diaspora Consumer Financing: Sharia-compliant personal financing for home supplements and other personal needs.
- Diaspora Wadi‘ah/Qard Current Account: An IFB-compliant current account for diaspora customers, used primarily to hold equity contributions required for IFB financing applications.
Diaspora Account Opening Requirements
To open a diaspora account, customers must provide:
- For Ethiopian nationals or foreign nationals of Ethiopian origin: a valid passport and/or ID card and/or residence and work permit
- A completed account opening application form
- Two passport-sized photographs
- Permanent residence permits (mandatory for Ethiopians living abroad with an Ethiopian passport)
- For financing applications: employment letter showing gross and net annual income, copy of employment contract, tax return (optional), foreign bank statement (optional), and certificate of marital status
Global Bank Ethiopia — Credit Score, Worthiness & Credit History
Credit Score
Global Bank Ethiopia does not carry a formal published credit rating. However, key financial indicators reflect a sound and improving credit standing:
- Met NBE’s Birr 5 Billion Capital Requirement: GBE doubled its paid-up capital from Birr 2.48 billion to Birr 5 billion in a single fiscal year — meeting the NBE’s new minimum capital requirement ahead of the June 2026 deadline. This was achieved through strong shareholder participation and institutional confidence.
- Improving Asset Quality: The 2024/25 interest income of Birr 4.27 billion reflects 37% growth in interest-earning assets, primarily in loans and advances. The bank maintained strong asset deployment despite tight liquidity and elevated funding costs across the sector.
- FCY Earnings Growth: USD 98.7 million in foreign currency mobilization in FY 2023/24 (+54% year-on-year) reflects GBE’s growing international trade finance capacity and depositor confidence in its foreign exchange operations.
- Consistent Profit Growth: GBE has grown gross profit before provisions from prior years to Birr 1.03 billion (FY 2023/24) and Birr 1.17 billion (FY 2024/25), demonstrating sustained earnings momentum.
- Sharia Compliance Certification: GBE’s IFB window is independently supervised by a Sharia Advisory Committee that certifies full AAOIFI and NBE compliance across all IFB products and operations.
Credit Worthiness
GBE’s creditworthiness is supported by its rapid growth trajectory and improving capital position. Key indicators across the two most recent fiscal years:
| Metric | FY 2023/24 | FY 2024/25 |
| Total Assets | Birr 24.2 billion | Birr 34.4 billion (+42%) |
| Total Deposits | Birr 18.22 billion | Birr 25.75 billion+ |
| New Deposits Mobilized | Birr 4.56 billion | Birr 7.53 billion (+41% annual) |
| Total Revenue | Birr 4 billion+ | Birr 5.56 billion (+37%) |
| Gross Profit (Pre-prov.) | Birr 1.03 billion (+31%) | Birr 1.17 billion (+33%) |
| Interest Income | N/A | Birr 4.27 billion |
| Interest Expense | N/A | Birr 2.64 billion (funding cost pressure) |
| Paid-up Capital | Birr 2.48 billion | Birr 5 billion (+108%) |
| EPS (net/diluted) | Birr 210 | Birr 230 (+9.5%) |
| FCY Earnings | USD 98.7 million (+54%) | Not yet published |
| Customers | N/A | ~1.8 million |
| Branches | 225 | 237 (+12 new branches) |
GBE’s paid-up capital of Birr 5 billion as of FY 2024/25 now meets the NBE’s minimum threshold, removing a key regulatory risk. The bank’s leadership confirmed at the FY 2024/25 shareholders’ meeting that the capital increase, while diluting EPS and ROI in the short term, positions the bank for stronger, independent long-term growth.
Credit History
- Established in 2012 as Debub Global Bank, the bank has operated continuously for over 12 years without any reported regulatory license issues or major compliance violations.
- Consistent revenue and profit growth: GBE grew from a small bank with Birr 138.9 million in paid-up capital to Birr 5 billion in just 13 years, demonstrating exceptional long-term compounding growth.
- In FY 2022/23 (rebranding year), GBE’s profits doubled year-on-year and its EPS surpassed 292 Birr — the highest EPS growth among comparable Ethiopian banks that year.
- FY 2023/24 saw record FCY mobilization of USD 98.7 million (+54%) and continued strong profit growth.
- FY 2024/25 saw a 42% jump in total assets and a 37% jump in revenue, despite sector-wide pressures from tight liquidity and elevated funding costs.
- GBE successfully met the NBE’s Birr 5 billion capital requirement in FY 2024/25 — ahead of the deadline — through strong shareholder mobilization, removing any risk of forced merger or regulatory non-compliance.
- The bank inaugurated Ethiopia’s first IFB-exclusive premium branch (Noor Branch) in FY 2023/24, a landmark that reinforces GBE’s commitment to long-term IFB market leadership.
Financial Report
The following covers two reporting periods: the official FY 2023/24 Annual Report (audited, published January 2025 on the official GBE website) and the FY 2024/25 full-year results as announced at the bank’s shareholders’ meeting in December 2025.
FY 2023/24 Annual Report — Full Year (Official)
| Total Assets | Birr 24.2 billion (+28% year-on-year) |
| Total Deposits | Birr 18.22 billion (+28%) |
| Total Income | Over Birr 4 billion |
| Gross Profit (Pre-prov/dep/tax) | Birr 1.03 billion (+31%) |
| EPS (gross) | Birr 332 (+14%) |
| Paid-up Capital | Birr 2.48 billion (+Birr 448.2 million) |
| FCY Earnings | USD 98.7 million (+54%) |
| Loan Portfolio | Birr 13.67 billion (+46.2%) |
| Loan-to-Deposit Ratio | 95.9% (up ~11 percentage points) |
| New Deposits (FY 2023/24) | Birr 4.56 billion mobilized during the year |
| Customers (Growth) | +47% year-on-year customer growth |
| New IFB Milestone | First IFB-exclusive premium branch in Ethiopia (Noor Branch) inaugurated |
FY 2024/25 Annual Results — Full Year
Announced at the bank’s shareholders’ meeting, December 2025:
| Total Assets (June 30, 2025) | Birr 34.4 billion (+42% year-on-year) |
| Total Deposits | Birr 25.75 billion+ |
| New Deposits Mobilized | Birr 7.53 billion during FY 2024/25 (+41%) |
| Total Revenue | Birr 5.56 billion (+37%) |
| Gross Profit (Pre-prov/tax) | Birr 1.17 billion (+33%) |
| Interest Income | Birr 4.27 billion (reflecting 37% growth in loans/advances) |
| Interest Expense | Birr 2.64 billion (driven by deposit competition & monetary tightening) |
| Paid-up Capital | Birr 5 billion (+108% from Birr 2.4 billion in FY 2023/24) |
| EPS (net/diluted) | Birr 230 (vs. Birr 210 prior year; diluted by capital increase) |
| Branches | 237 (12 new branches opened during FY 2024/25) |
| Customers | Approximately 1.8 million nationwide |
| Capital Milestone | Met NBE’s Birr 5 billion minimum capital requirement ahead of deadline |
| Independence Confirmed | No merger plans; bank to continue operating independently |
Year-on-Year Growth Trajectory
| Metric | FY 2022/23 → FY 2023/24 → FY 2024/25 |
| Total Assets | Birr 18.85B → Birr 24.2B (+28%) → Birr 34.4B (+42%) |
| Total Deposits | Birr 14.25B → Birr 18.22B (+28%) → Birr 25.75B+ |
| Loan Portfolio | Birr 13.67B → N/A → Growing (37% interest income growth) |
| Total Revenue | N/A → Birr 4B+ → Birr 5.56B (+37%) |
| Gross Profit | Birr 836M+ → Birr 1.03B (+31%) → Birr 1.17B (+33%) |
| Paid-up Capital | Birr 2.03B → Birr 2.48B → Birr 5B (+108%) |
| EPS | Birr 292 → Birr 332 → Birr 230 (capital dilution) |
| FCY Earnings | N/A → USD 98.7M (+54%) → Not yet published |
| Branches | 152 → 225 → 237 |
Key Financial Context: Capital Growth & EPS
A key discussion point at the FY 2024/25 shareholders’ meeting was the decline in EPS from Birr 332 (FY 2023/24) to Birr 230 (FY 2024/25) and the related decline in ROI. CEO Tesfaye Boru (Dr.) explained that this is a direct and expected consequence of the bank’s more than doubling its paid-up capital — from Birr 2.4 billion to Birr 5 billion. When total shares outstanding increase substantially, EPS is mathematically diluted even when total profits grow. The CEO noted that meeting the NBE’s Birr 5 billion capital threshold was the bank’s most critical strategic priority in FY 2024/25, and that the resulting EPS dilution is a short-term trade-off for the long-term benefits of financial independence, improved regulatory standing, and enhanced lending capacity.
Corporate Social Responsibility (CSR)
Global Bank Ethiopia is committed to supporting the communities in which it operates:
- Community Banking: GBE’s mission to stand beside “hardworking members of the community” and serve as a “trustworthy partner in their journey toward success” is reflected in its broad network of 237 branches serving approximately 1.8 million customers across Ethiopia.
- Financial Inclusion: By operating both conventional and IFB banking windows with dedicated smart branches, USSD access (*9335#), and comprehensive digital banking, GBE extends financial services to communities that may prefer Sharia-compliant banking or have limited smartphone access.
- Women’s Empowerment: GBE has celebrated International Women’s Day through dedicated internal programs under the theme “March Towards Shared Success,” recognizing the contributions of women across the organization.
- Employee Development: GBE invests in ongoing training and recognition programs for its staff, including formal recognition and awards ceremonies for high-performing branches and employees.
- Clean & Positive Work Environment: CEO Tesfaye Boru has personally led internal cleanliness and positivity programs, emphasizing that a healthy organizational culture is the foundation of the bank’s business achievements.
- Youth Financial Inclusion: The Children’s and Youth Savings Account, with attractive interest rates for 14–18-year-olds, actively brings the next generation of Ethiopians into the formal financial system.
- Islamic Community Service: The Noor Branch and dedicated IFB team actively engage with the Muslim community through awareness programs, community events, and dedicated IFB customer relationship management.
Contact Information
| Phone | Check www.globalbankethiopia.com/contact-us/ for current numbers |
| Available at www.globalbankethiopia.com | |
| SWIFT Code | DEGAETAA |
| Headquarters | Kirkos Sub-city, Addis Ababa, Ethiopia |
| Website | www.globalbankethiopia.com |
| Internet Banking | Available at www.globalbankethiopia.com/online-banking/ |
| Mobile App | iOS & Android — search “Global Bank Ethiopia” |
| USSD Banking | *9335# (any mobile network, no internet required) |
| SMS Banking | *8027# (account alerts and balance inquiries) |
| Card Services | Global Leyu (instant), Global Card (personalized), Global Hakika (IFB) |
| ATM Network | EthSwitch integrated — interoperable with all Ethiopian banks |
| Working Hours | Standard branch hours; digital banking 24/7 |
| Social Media | @GlobalBankEthiopia (LinkedIn, Facebook, Instagram, Twitter/X) |
| Account Opening | Online via www.globalbankethiopia.com or any GBE branch |
8
Global Bank Ethiopia
Loan Interest
8.2
Mobile Banking
10
Internet Banking
6
Saving Interest
8.6
Customer Service
7
Diaspora Benefit
8
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