Cooperative Bank of Oromia Review
Cooperative Bank of Oromia
Diaspora Banking
Loans and Advances
Interest-Free Banking
Cooperatives Financing
Financing agricultural products
Pros and Cons
Detailed Diaspora Banking Services
Reliable and well-distributed E-Channels
Flexible Loans and Advances
more than 630 bruunches
Limited cooperative banking
Low investment opportunities
Cooperative Bank of Oromia Information
Contact Information
- SWIFT CBORETAA
- Toll free 8397
- +251 115 180 000
- [email protected]
- 16936
- +251 11 515 0489
- +251 994 44 6070
Diaspora Benefits
- Optional Diaspora Deposit Accounts
- Automobile Loan
- Mortgage Loan
- Working Capital Loan
- Consumer Loan
Internet Banking
- Can Check Balance
- Can Transfer Money
- View Account Statement
- Can Control Progress
- Can Pay Bills Online
Mobile Banking
- Mobile Application
- Balance Inquery
- USSD Application
- Mobile Top Up
- Money Transfer
Loan Interest
- Personal Automobile Loan 15
- Diaspora Mortgage Loan 8.5
- Corporate Loan 15
- Investment Loan 15
- Working Capital Loan 15
Saving Interest
- Personal Saving 7%
- Women Saving 8%
- Youth Saving 8%
- Teen Saving 8%
- Education Saving 8%
- Diaspora Fixed Time 14%
Apply for a loan here
Banks Ethiopia gives you the access and information you need to get car loan and house loan services in Ethiopia from the bank of your choice. If you are a non-resident and/or a foreigner with origin of Ethiopian origin looking for these loan services, make sure to visit our diaspora mortgage loan and diaspora vehicle loan pages to acquire more detailed information.
Cooperative Bank of Oromia Exchange Rate
The exchange rate for Cooperative Bank of Oromia can also be found at our exchange rates page, along with all other banks’ exchange rates in Ethiopia today.
| weightedSelling | name | buyingTrend | Difference |
|---|---|---|---|
|
161.00
|
± 3.17 |
||
|
0.00
|
± 4.20 |
||
|
0.00
|
± 3.70 |
||
|
46.91
|
± 0.91 |
||
|
0.00
|
± 0.88 |
||
|
20.92
|
± 0.41 |
About Cooperative Bank of Oromia
Cooperative Bank of Oromia S.C. — widely known as Coopbank — is one of Ethiopia’s largest, most innovative, and most impactful private commercial banks. Guided by the founding philosophy that “the best way to fight poverty is through cooperation,” Coopbank has built its identity around financial inclusion, digital-first banking, and deep community empowerment.
The bank traces its origins to 2002, when founder Obbo Haile Gebre Lube established a project office with the bold ambition of creating a bank that prioritized access to capital for Ethiopia’s most vulnerable communities. By March 2005, that vision became a reality when Coopbank officially opened its doors, driven by a mission to empower individuals, foster partnerships, and enable sustainable economic growth.
Today, Coopbank is one of Ethiopia’s most trusted and technologically advanced financial institutions — a digital-first bank serving over 15.6 million customers across 753+ branches nationwide, with more than 15,000 employees and total assets of ETB 219.32 billion as of its latest annual report. With 80% of all transactions conducted digitally and over ETB 5 trillion processed through its mobile banking platform, Coopbank has firmly established itself as the undisputed leader in Ethiopia’s digital banking revolution.
| Founded | March 2005 |
| Founder | Obbo Haile Gebre Lube |
| CEO | Deribie Asfaw |
| Chairperson of the Board | Meskerem Debebe |
| Total Assets | ETB 219.32 billion (latest annual report) |
| Total Deposits | ETB 175.2 billion (as of September 30, 2025) |
| Total Customers | Over 15.6 million |
| Branch Network | 753+ branches |
| Employees | Over 15,000 |
| Digital Transactions | 80% of all transactions |
| Mobile Banking Volume | Over ETB 5 trillion processed |
| Paid-up Capital | ETB 21 billion (raised at 21st AGM, November 2025) |
| Headquarters | Bole Sub-city, Around the Japan Embassy, Addis Ababa, Ethiopia |
| SWIFT Code | CBORETAA |
| Website | www.coopbankoromia.com.et |

Services Provided by Cooperative Bank of Oromia
Coopbank offers a comprehensive and market-leading range of banking products and services across eight major categories, serving individuals, cooperatives, MSMEs, farmers, corporations, and diaspora customers.
Deposit Products
Demand Deposit Accounts
Coopbank provides current accounts for individuals and businesses that conduct frequent transactions:
- Ordinary Demand Deposit Account: A standard current account operated by cheque, designed for individuals and businesses needing flexible, high-frequency transaction capabilities.
- Special Ordinary Demand Deposit Account: An enhanced current account with additional features and higher transaction thresholds, tailored for institutional and corporate clients.
Savings Deposit Accounts
Coopbank provides a wide range of savings accounts targeting different segments of society:
- Regular Savings Account: A standard interest-bearing savings account available to all individuals and organizations, with no restrictions on transaction frequency.
- Sinqe Women’s Savings Account: A dedicated savings account designed to promote financial inclusion and economic empowerment for women. It offers preferential interest rates and reduced fees to encourage female participation in the formal banking sector.
- Lega Savings Account: A savings product designed for children and young people, aimed at building financial literacy and a culture of saving from an early age.
- Cooperative Society Savings Account: A specialized account for cooperative societies, unions, and cooperative federations — reflecting Coopbank’s deep-rooted relationship with Ethiopia’s cooperative movement.
- SACCO-Link Savings Account: An integrated savings product linked to the SACCO-Link platform, enabling Savings and Credit Cooperative Organizations (SACCOs) to connect their members to the broader Coopbank digital ecosystem.
- ECOLFL Savings Account: A savings account linked to Ethiopia’s concessional foreign loan facilities, designed for eligible foreign currency-related savings purposes.
Fixed Time Deposit
Coopbank’s fixed time deposit product allows customers to lock in funds for a specified term at a higher interest rate than standard savings accounts. Both the principal and accrued interest are disbursed upon maturity. Early withdrawal is subject to penalty clauses.
Loan Products & Financing
Michu — AI-Powered Digital Lending Platform
Michu is Coopbank’s flagship and most transformative product — Ethiopia’s first fully digital, collateral-free lending platform for MSMEs. Developed in partnership with KIFIYA Financial Technology, Michu uses artificial intelligence to assess creditworthiness based on transaction history and behavioral data, enabling instant loan approvals without the need for physical collateral or branch visits.
As of 2025, Michu has supported over 2.8 million MSMEs and disbursed more than ETB 38.3 billion in loans — the majority to youth and women entrepreneurs. Michu currently serves 2.44 million active accounts and is widely recognized as one of the most impactful financial inclusion innovations in Africa.
Michu offers three distinct loan products:
- Michu Wabi: Designed for medium-sized enterprises. Loan amounts range from ETB 50,000 to ETB 300,000, enabling businesses to expand operations, purchase inventory, or upgrade equipment.
- Michu Guya: Designed for micro and informal businesses, including street vendors. Loan amounts range from ETB 2,000 to ETB 15,000. No business license is required, making it accessible to the most informal segments of the economy.
- Michu Kiya: Designed exclusively to empower women entrepreneurs. Offers loans of up to ETB 75,000 with reduced service charges and a streamlined application process. Aims to close the gender financing gap in Ethiopia.
How Michu Works:
- Download the Michu app (available on iOS and Android)
- Create a profile, link your Coopbank account, and provide basic business details
- Apply for the required loan amount and receive an instant approval decision
- Funds are transferred directly to your account, ready for immediate use
- Timely loan repayments increase your eligible loan amount through Michu’s AI-powered credit scoring system
FarmPass — Agricultural Digital Finance Platform
FarmPass is Coopbank’s groundbreaking agricultural ecosystem platform, developed in partnership with Mastercard’s Community Pass technology. It connects farmers, cooperatives, aggregators, buyers, agricultural input providers, financial institutions, and processing factories within a single, integrated digital environment.
FarmPass works even in offline environments, making it uniquely suited to Ethiopia’s rural agricultural communities where internet connectivity may be limited. Key benefits include:
- Farmers can access loans directly based on their transaction history recorded on the platform
- Cooperatives can use FarmPass to propose value to their members, including access to inputs and credit when produce is sold
- Agri-input providers, processors, and buyers gain digital access to millions of farmers
- The platform supports agricultural commodity payments, input purchases, and market linkages in a fully digitized format
- Coopbank uses FarmPass data to scale agricultural credit at an unprecedented level, reaching farmers who were previously excluded from the formal financial system
Corporate & Business Loans
Coopbank offers a full spectrum of commercial lending products for businesses of all sizes:
- Term Loans: Fixed-term loans for capital investment, asset acquisition, business expansion, and project financing.
- Working Capital Loans: Short-term revolving credit facilities to fund day-to-day business operations, inventory, and receivables.
- Overdraft Facilities: Revolving or one-time overdraft credit lines on current accounts, allowing businesses to manage cash flow fluctuations.
- Import Financing: Credit facilities for importers, including Letters of Credit (LC) settlement financing and pre-import finance.
- Export Financing: Pre-shipment and post-shipment export finance products to support exporters in accessing capital against confirmed orders.
Consumer Loans
Individual customers can access a range of personal credit products:
- Salary advance loans for salaried employees
- Vehicle purchase loans
- Home improvement and construction loans
- Education loans
- Emergency personal loans
Interest-Free Banking — Coopbank Alhuda
Coopbank’s Interest-Free Banking (IFB) window, branded as “Coopbank Alhuda,” offers a complete suite of Sharia-compliant financial products and services for customers who wish to bank in accordance with Islamic finance principles. All Alhuda products are structured to avoid the payment or receipt of interest (riba).
Alhuda Deposit Products
- Wadi‘ah Saving Account: A safekeeping deposit account where the bank guarantees the full return of the deposited amount. No profit is expected by the depositor.
- Labbaik Wadi‘ah Saving Account: A specialized wadi‘ah savings account designed for customers saving for Hajj or Umrah pilgrimages, offering dedicated financial planning support.
- Mudarabah Saving (Ordinary Mudarabah) Account: A profit-sharing savings account where the customer provides the capital and Coopbank acts as the fund manager. Profits are distributed according to a pre-agreed ratio.
- Mudarabah Investment (Time Deposit) Account: A fixed-term investment deposit based on the mudarabah profit-sharing structure, offering higher returns for longer commitment periods.
- IFB Foreign Currency Deposit Products: Sharia-compliant foreign currency accounts for customers wishing to hold funds in US Dollars, Pound Sterling, or Euros.
- Wadi‘ah ECOLFL Saving Account: An IFB-compliant account linked to Ethiopia’s concessional foreign loan facility.
- Wadi‘ah Retention Accounts: Accounts designed for contractors and project-related customers, holding retention funds in a Sharia-compliant structure.
Alhuda Financing Products
- Murabahah Term Financing: A cost-plus-profit sale arrangement for asset or commodity purchases. Coopbank buys the item on behalf of the customer and resells it at an agreed mark-up, repayable in installments.
- Murabahah Revolving Financing: A revolving murabahah facility for businesses with recurring procurement needs, providing flexible and renewable financing.
- Murabahah Import Letter of Credit Financing: An IFB-compliant LC facility for importers, structured as a murabahah sale agreement.
- Murabahah Pre-Shipment Export Financing: Financing provided to exporters prior to shipment, structured on a murabahah basis to comply with Islamic finance standards.
- Murabahah Post-Shipment / Revolving Export Financing: Post-delivery export financing available on a revolving basis, supporting exporters’ working capital needs after goods have been shipped.
- Murabahah Import LC Settlement Financing: A settlement financing product for importers covering the final payment of LC obligations, structured as a murabahah transaction.
Alhuda Investment Contracts
- Musharakah Financing: A partnership-based financing arrangement where Coopbank and the customer jointly invest in a project or business. Profits and losses are shared according to an agreed ratio.
- Mudarabah Financing: An investment contract where Coopbank provides the capital and the customer manages the business. Profits are shared per a pre-agreed ratio; losses are borne solely by the bank.
Digital Banking — Omni-Channel Banking
Coopbank is Ethiopia’s leading digital bank, with 80% of all transactions conducted through digital channels and over ETB 5 trillion processed through its mobile platform. The bank has achieved PCI DSS v4.0.1 certification — the international standard for payment card data security — making it one of the most secure digital banking environments in Africa.
CoopApp — Mobile Banking Application
Coopbank’s flagship mobile banking app is trusted as Ethiopia’s best mobile banking application. Available on both iOS and Android, it supports the full range of banking transactions including account management, fund transfers, bill payments, loan applications, merchant payments, and real-time transaction alerts — all from a single, unified interface.
CoopApp Alhuda
A dedicated mobile banking application for Coopbank’s Interest-Free Banking customers. It provides full access to all Alhuda deposit and financing products through a Sharia-compliant digital interface.
COOPay-eBirr — Mobile Wallet
COOPay-eBirr is Coopbank’s mobile wallet and digital payment solution, enabling customers to send and receive money, pay merchants, settle utility bills, and conduct transactions at any time from anywhere. It is accessible via USSD codes, the mobile app, and web portals, ensuring accessibility even for feature phone users in areas with limited smartphone penetration.
SACCO-Link Platform
SACCO-Link is a proprietary digital platform connecting Savings and Credit Cooperative Organizations (SACCOs) and their members to Coopbank’s full banking ecosystem. It enables SACCOs to offer their members savings, credit, and payment services through an integrated digital interface, dramatically extending Coopbank’s reach into cooperative communities across Ethiopia.
Internet Banking
Coopbank’s online banking platform provides corporate and individual clients with a secure, browser-based interface for full account management, transaction history, bulk payments, payroll processing, and fund transfers.
Card Banking
Coopbank issues a range of payment cards to its customers:
- Coopbank Debit Card: Provides access to the bank’s extensive ATM and point-of-sale network for cash withdrawals, balance inquiries, purchases, and transfers.
- Coopbank Prepaid Mastercard: Launched in partnership with Mastercard in May 2024, this international prepaid card enables Ethiopian customers to make global purchases online and through e-commerce platforms. It is supported by a dedicated card management mobile app and is specifically designed for international travelers and online shoppers.
CRM Machines — Cash Recycling Machines
Coopbank has deployed over 600 Cash Recycling Machines (CRMs) across Ethiopia. These machines function as advanced ATMs that both dispense and accept cash deposits, and operate 24 hours a day, 7 days a week — including during power outages, weekends, and public holidays. This ensures uninterrupted cash access for customers at all times.
Agent Banking
Coopbank’s agent banking network extends financial services to remote communities through authorized banking agents. Services available through agents include account opening, cash deposits and withdrawals, mobile wallet transactions, fund transfers, and balance inquiries.
Trade Finance & International Banking
Coopbank provides a comprehensive range of trade finance and international banking services to support Ethiopia’s import and export sectors:
Import Services
- Letters of Credit (LC) — revolving and one-time
- Cash Against Documents (CAD)
- Advance Payments (Telegraphic Transfer — TT)
- Import Bills Collection (IBC)
- IFB-compliant Murabahah Import LC Financing
Export Services
- Letters of Credit (LC)
- Cash Against Documents (CAD)
- Advance Payments (TT)
- Pre-shipment and post-shipment export financing
- Export bills collection and negotiation
Guarantees
- Bid bonds and performance bonds for contractors
- Foreign guarantees in favor of international beneficiaries
- Advance payment guarantees
Foreign Exchange Services
- Competitive foreign exchange rates for individuals and businesses
- International remittance services
- Coopbank Prepaid Mastercard for international online purchases
Diaspora Banking
Coopbank offers a dedicated and comprehensive suite of banking products for Ethiopian diaspora customers living and working abroad:
Diaspora Deposit Accounts
- Diaspora Savings Account: A savings account held in Ethiopian Birr offering a preferential interest rate double the standard local rate, designed to attract diaspora remittances and savings.
- Diaspora Fixed Time Account: A fixed-term deposit account denominated in foreign currency, offering higher interest rates for diaspora customers willing to lock funds for a set period.
- Diaspora Current Account: A foreign currency current account for diaspora customers requiring flexible transaction access.
- ECOLFL Savings Account: A savings account linked to Ethiopia’s concessional foreign loan facility, specifically designed for eligible diaspora customers.
- FCY Retention Account: A foreign currency retention account allowing diaspora customers to hold and manage export or remittance earnings in foreign currency.
- Non-Resident Account: A dedicated account for non-resident Ethiopians and foreign nationals with qualifying financial interests in Ethiopia.
Diaspora Loan Products
- Diaspora Investment Financing: A long-term loan for diaspora Ethiopians wishing to invest in businesses, real estate, or other productive assets within Ethiopia.
- Diaspora Working Capital Loan: A short-term revolving credit facility for diaspora-owned businesses operating in Ethiopia, covering operational costs and inventory financing.
- Diaspora Mortgage / Home Loan: A housing loan for diaspora Ethiopians wishing to purchase, construct, or renovate residential property in Ethiopia.
- Diaspora Automobile Loan: A vehicle purchase loan for diaspora Ethiopians, covering both new and second-hand vehicles for non-commercial use.
- Diaspora Personal Loan: A consumer loan for diaspora Ethiopians covering personal expenses, education, travel, and other urgent needs.
Corporate & Cooperative Banking
Coopbank has a uniquely strong relationship with Ethiopia’s cooperative movement — its founding DNA — and provides specialized banking services to cooperatives, unions, and federations across the country:
- Cooperative Society Current and Savings Accounts
- SACCO-Link integrated digital banking for cooperative members
- Agricultural cooperative financing and input supply coordination
- Payroll management and provident fund administration for organizations
- Corporate current accounts, overdraft facilities, and term loans
- Trade finance and LC services for corporate importers and exporters
Coopbank — Credit Score, Worthiness & Credit History
Credit Score
Coopbank does not carry a formal published institutional credit score, as Ethiopia’s structured credit rating framework is still maturing. However, the bank’s financial metrics, digital leadership, regulatory standing, and international partnerships collectively paint a very strong credit picture:
- Non-Performing Loans (NPL) Management: Coopbank’s Michu AI-driven lending platform uses behavioral and transactional data to assess credit risk dynamically, helping manage NPL exposure across its massive MSME loan portfolio. The platform’s AI-powered credit scoring system also increases loan limits for timely repayers, incentivizing good credit behavior.
- PCI DSS v4.0.1 Certification: Coopbank has achieved the latest version of the international Payment Card Industry Data Security Standard, confirming its financial data security infrastructure meets global best-practice standards — a strong indicator of operational and governance quality.
- Mastercard Strategic Partnership: A five-year strategic agreement with Mastercard, signed in 2024, demonstrates international institutional confidence in Coopbank’s financial stability, governance, and digital infrastructure.
- Provisioning & Regulatory Compliance: Coopbank maintains full compliance with NBE prudential requirements, loan loss provisioning rules, and capital adequacy standards.
Credit Worthiness
Coopbank is one of the most financially powerful private banks in Ethiopia. The following key indicators reflect its credit strength as of 2024/25:
| Total Assets | ETB 197.4 billion (2024/25) | ETB 219.32 billion (latest report) |
| Total Deposits | ETB 175.2 billion (as of September 30, 2025) |
| Deposit Growth (2024/25) | ETB 58.04 billion added in a single fiscal year |
| Profit Before Tax (2024/25) | ETB 2.0 billion |
| Paid-up Capital | ETB 21 billion (raised at 21st AGM, November 2025) |
| Michu MSME Disbursements | Over ETB 38.3 billion disbursed to 2.8M+ MSMEs |
| Mobile Banking Volume | Over ETB 5 trillion processed |
| Digital Transaction Share | 80% of all transactions |
| Customers | Over 15.6 million |
| Branches | 753+ |
| Employees | Over 15,000 |
| International Certification | PCI DSS v4.0.1 Certified |
| Strategic Partner | Mastercard (5-year agreement since May 2024) |
With ETB 21 billion in paid-up capital, Coopbank significantly exceeds the NBE’s revised minimum paid-up capital requirement of ETB 5 billion — one of the strongest capital positions of any private bank in Ethiopia. The bank’s ETB 2 billion profit before tax in 2024/25, achieved despite tight monetary conditions, reflects strong earnings resilience and management quality.
Credit History
Coopbank has built a 20-year track record of consistent growth, financial innovation, and community impact:
- Founded in 2005 and operating continuously for over two decades without any reported regulatory sanctions, license suspensions, or major compliance failures.
- Consistent profitability over its 20-year history, with profit before tax reaching ETB 2 billion in 2024/25 — one of the highest among Ethiopian private banks — despite a challenging macroeconomic environment.
- Total assets have grown from a modest base in 2005 to ETB 219.32 billion — representing one of the most dramatic growth trajectories in Ethiopian banking history.
- Coopbank introduced Michu in partnership with KIFIYA Financial Technology — Ethiopia’s first fully digital, collateral-free MSME lending platform — demonstrating consistent innovation leadership over many years.
- The bank’s partnership with Mastercard, signed in May 2024, and its PCI DSS v4.0.1 certification confirm that Coopbank’s governance, security standards, and financial credibility meet internationally recognized benchmarks.
- Coopbank participates in Ethiopia’s National Digital Payment Strategy 2026–2030 as a leading case study institution, underscoring its role as a systemic institution in the country’s financial infrastructure.
- The bank’s diverse and broad ownership structure — encompassing both cooperative and non-cooperative shareholders — provides a stable and well-distributed capital base.
Financial Report — Fiscal Year 2024/25
The following financial data was presented by Chairperson Meskerem Debebe at Coopbank’s 21st Annual General Assembly and 12th Extraordinary General Assembly, held at Aba Gada Hall in Adama Town in November 2025. The results reflect the bank’s performance for the fiscal year ending June 30, 2025, with supplementary deposit data as of September 30, 2025.
Key Financial Highlights
| Total Assets (FY 2024/25) | ETB 197.4 billion |
| Total Assets (Latest Report) | ETB 219.32 billion |
| Total Deposits (Sep 30, 2025) | ETB 175.2 billion |
| Deposit Growth in FY 2024/25 | ETB 58.04 billion added year-on-year |
| Profit Before Tax | ETB 2.0 billion |
| Paid-up Capital (Post-AGM) | ETB 21 billion |
| Michu Total Disbursements | ETB 38.3+ billion to 2.8M+ MSMEs |
| Michu Active Accounts | 2.44 million |
| Mobile Banking Volume | ETB 5+ trillion processed (cumulative) |
| Digital Transaction Share | 80% of all transactions |
| Total Customers | 15.6 million+ |
| Total Branches | 753+ |
| Total Employees | 15,000+ |
| Employees Trained (FY24/25) | 14,587 staff received developmental training |
Capital Expansion
At the 12th Extraordinary General Assembly held alongside the 21st AGM in November 2025, Coopbank’s shareholders approved a major capital increase — raising the bank’s paid-up capital to ETB 21 billion. This capital expansion significantly strengthens the bank’s lending capacity, regulatory capital ratios, and ability to finance large-scale infrastructure, agriculture, and MSME projects across Ethiopia.
Deposit Growth
Coopbank’s total deposit base reached ETB 175.2 billion as of September 30, 2025, representing an increase of ETB 58.04 billion during the 2024/25 fiscal year. This extraordinary growth in deposits reflects the bank’s deep customer trust, extensive branch and digital channel reach, and highly competitive deposit products targeting individuals, cooperatives, women, and agri-sector customers.
Michu Digital Lending Performance
Michu continued to be Coopbank’s most impactful product in 2024/25:
- Total loans disbursed through Michu exceeded ETB 38.3 billion since inception, the majority directed toward youth and women-owned MSMEs.
- The platform served 2.44 million active accounts and supported over 2.8 million MSMEs in total.
- Michu’s AI-powered credit engine has enabled the bank to extend credit at scale to Ethiopia’s most financially excluded populations without requiring traditional collateral.
- Michu Kiya, the women-focused loan product, continued to drive gender-inclusive finance outcomes, contributing to Coopbank’s leadership in women’s financial empowerment.
Digital Banking Performance
Coopbank’s digital ecosystem delivered exceptional performance in 2024/25:
- 80% of all bank transactions were conducted through digital channels — mobile app, USSD, internet banking, and agent banking.
- Over ETB 5 trillion in cumulative transactions have been processed through the CoopApp mobile banking platform.
- Coopbank was invited as a featured presenter at Ethiopia’s 2nd Digital Payments Conference (December 2025), where it showcased its digital solutions as a leading national case study.
- The bank’s PCI DSS v4.0.1 certification was achieved during the fiscal year, placing it among the most secure digital banking institutions on the African continent.
- The Coopbank Prepaid Mastercard, launched in May 2024, expanded the bank’s international digital payment capabilities to Ethiopian travelers and online shoppers.
Financial Inclusion Impact
Beyond financial metrics, Coopbank’s 2024/25 report highlighted significant non-financial achievements in financial inclusion:
- Expanded access to finance for farmers through the FarmPass agricultural ecosystem platform, powered by Mastercard Community Pass technology.
- Continued growth of the Sinqe Women’s Savings Account and Michu Kiya, contributing to measurable improvements in women’s economic participation.
- Increased SACCO-Link adoption, deepening Coopbank’s integration with Ethiopia’s cooperative movement and extending digital banking to cooperative members in rural areas.
- 14,587 employees received formal developmental and technical training during the fiscal year, strengthening the bank’s human capital foundation.
Macroeconomic Context
Coopbank’s 2024/25 performance was achieved within a challenging but dynamic macroeconomic environment:
- NBE Credit Growth Cap: The National Bank of Ethiopia’s 14% ceiling on credit growth limited loan book expansion but incentivized Coopbank’s continued focus on high-quality, digitally assessed credit through Michu.
- Market-Driven Exchange Rate: Ethiopia’s market-driven foreign exchange regime, introduced in 2024, created both competitive pressures and new revenue opportunities in foreign exchange and international remittances.
- National Digital Payment Strategy 2026–2030: The government’s new national digital payment roadmap, launched in December 2025, positions Coopbank as a key implementation partner given its proven digital banking leadership.
- Banking Proclamation No. 1360/2025: New legislation permitting Ethiopian banks to acquire shares in foreign institutions opens new strategic expansion and partnership opportunities for Coopbank internationally.
Corporate Social Responsibility (CSR)
Coopbank’s commitment to community development is reflected in a broad range of social investments and programs:
- Financial Inclusion Leadership: Through Michu, FarmPass, SACCO-Link, and agent banking, Coopbank has brought millions of previously unbanked Ethiopians — particularly women, youth, and rural farmers — into the formal financial system.
- Cooperatives Day: Coopbank organized the 7th Cooperatives Day celebration in Adama Town under the theme “Driving Inclusive and Sustainable Solutions for a Better World,” bringing together cooperative societies, unions, and federations from across Ethiopia.
- Coop-Expo 2025: The bank launched Coop-Expo 2025 alongside Cooperatives Day, providing a national platform for cooperative institutions to showcase products, innovations, and achievements.
- Women’s Economic Empowerment: The Sinqe Women’s Savings Account and Michu Kiya loan product represent institutional commitments to closing Ethiopia’s gender financial inclusion gap.
- Agricultural Community Support: FarmPass and agricultural cooperative banking services directly support the livelihoods of millions of Ethiopian smallholder farmers.
- Employee Development: ETB millions invested annually in employee training and capacity building, supporting over 15,000 staff members.
Contact Information
| Phone Number | +251 115 180 000 |
| Call Centre | 8397 (toll-free) |
| [email protected] | |
| SWIFT Code | CBORETAA |
| Head Office | Bole Sub-city, Woreda 02, Around the Japan Embassy, Addis Ababa, Ethiopia |
| Website | www.coopbankoromia.com.et |
| Mobile Banking | CoopApp (iOS & Android) |
| IFB Mobile App | CoopApp Alhuda (iOS & Android) |
| Michu App | Available on iOS & Android |
| Social Media | @CoopBankOromia (Facebook, Twitter/X, LinkedIn, Telegram) |
8.2
Cooperative Bank of Oromia
Loan Interest
9
Mobile Banking
10
Internet Banking
6
Saving Interest
9.9
Customer Service
7.2
Diaspora Benefit
7
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